Policies
Service policy
How repairs are diagnosed, quoted, carried out and collected.
Diagnosis and estimate
Basic diagnosis is free for most devices. We share an estimate before any chargeable work begins. If the fault turns out to be different once opened, we re-confirm with you before proceeding.
Approval
No chargeable repair is carried out without your approval on call, WhatsApp or in person.
Data
Please back up your data before handing over a device. We are not responsible for data loss during repair; on request we can attempt a backup as a separate service.
Parts
We use genuine parts where available and clearly state when a compatible or refurbished part is used.
Service warranty
Repairs carry a service warranty on the specific part replaced and the workmanship, as stated on your service slip.
Collection
Devices should be collected within 30 days of the repair-complete notification. Storage beyond that may attract a holding charge.
Questions about this policy?
Krishna Laptop Store — F-137, 1st Floor, Sarjan 2 Complex, Near SBI Bank, Above Lenskart, Opposite Janta Nagar, New C.G. Road, Chandkheda, Ahmedabad, Gujarat 382424
Phone: +91 97146 27762